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Dyneema Ropes Vs Steel Cables

Spooling Dyneema Winch Rope



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FAQ's

How do I place an order on WinchRope.com.au?


It is very simple. Just pick the correct size rope or other accessories that may interest you, add it to your shopping cart and proceed through the checkout process. If you are a first time user, you will need to register to the website. Please ensure that you provide the correct delivery address and best contact number during the checkout.

 

Who can I contact if I have any questions or concerns before or after my purchase order?


We are happy to assist! If you have any questions before or after your order, please do not hesitate to contact us with all the queries that you might have. We are only a phone call (1300 665 231 ) or an email away info@winchrope.com.au.

 

When will you ship out my order?


We normally ship your order as soon as possible! After we have confirmed your payment, we will endeavour to dispatch your order within one business day. Please allow for a delivery time of within 1- 10 business days for it to arrive. There are no dispatches or deliveries during weekends or public holidays, but we will send a tracking number to your email for your peace of mind during transit.

 

Do you ship internationally?


Yes, we process and handle all our rope orders or other accessories via DHL international courier company. Please ensure during checkout that you select the designated country you live in and our shipping calculator will quote you the cheapest price possible

 

Can I pick up the item from your warehouse?


Yes, for your convenience we can arrange an appropriate time and warehouse location once payment is received together with our order reference number for you to quote. Unfortunately there are no cash payments during pick up.


 

I've received a different item than what I've ordered or my item is missing parts, what do I do?


Please contact us immediately so that we can resolve your concern in the friendliest and quickest time possible.


 

Can I pay over the phone?


Sure. You can place your order over the phone and pay by credit card , bank or personal cheque, money order or bank transfer. Simply call us on 1300 665 231 to process your order quickly.


 



 

Is there a warranty on the products?


Certainly! All our ropes and other accessories we have come with a 1 year manufacturers defect or service warranty. Rest assured that your product will withstand the test of time. We are Australia's best on prices giving you a 14-day money back guarantee and ultimately 100% in customer service satisfaction.


 

How do I determine a length and size of your rope to replace the steel rope on my 4wd or truck?


That's what we are here for! We can advise by quoting your current winch model/ size of drum at the home page of our website. Simply fill in your details in the quote box featured and we'll be happy to assist. Alternatively you can refer to our Winch rope charts that can also be viewed here: (Link to rope charts to be made)


 

Are there safe requirements to assemble the rope to my winch?


Absolutely! Please ensure you apply a stainless nut & bolt or clamp at the lug end of your rope and tighten to the winch drum. We recommend that you spool the first or second layer neatly on the drum under tension. This ensures that the rope locks onto the winch drum most securely.


 

Are these ropes covered with High Chemical and UV protection?


Yes absolutely! We guarantee our ropes are applied with the right resonant application that will cover the rope durability properties of up to 20 years.


 

What accessories can I get with my winch rope?


We supply a wide range of cool accessories! The available accessories will depend on the manufacturer that makes the product you purchase. You can choose some of our most affordable off-road competition grade winches, winch rope kits, rope extensions, 4wd recovery gear and more! Please see the category list of our accessories currently available at our store.



   
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